Category: Systems

Thank-you

We wanted to stop and take a moment to reflect over the past months. I think we can all agree that 2020 hasn’t turned out to be the year that we had envisaged. Covid-19 took the world by storm and as a nation we have had to swiftly adapt to a very different environment.

It has been one of our high priorities to continue to deliver a high-quality planning service to the people of Edinburgh. The planning service is a collaborative effort, we rely on public engagement, stakeholder contribution and of course, our customers, agents and, communities we work with on a daily basis. We wanted to take this opportunity to recognise your input in helping us to achieve a continued effective planning service; primarily your patience, your understanding and, your willingness to work with us during these challenging times. Though most of our work stations now look very different, this has not hindered our shared ability to deliver a service that will help to support the economy of our city and, ultimately improve the quality of life for its residents.

Thank you from all of us.

A Service Update

At this stage, we feel it is important to share our story over the past six months, how the service has performed and, the outcome of our efforts.

From April through to the end of September, we received a total of 2104 applications. Over the same period, we have fully assessed 1908 planning applications. Average determination times continue to improve towards exceeding the Scottish national average. Given the circumstances of which we are working in, we are proud of our performance.

As you will be aware, our offices continue to remain closed and so, the past seven months have been an evolving work in progress, putting systems and strategies in place in order to continue to perform as a service. As we continue to develop, we are looking into how to work effectively in this new, remote environment. At present, we are focussing on how we can implement greater efficiencies into our processes to ensure that we continually improve the service. We are devoted to delivering a service that ensures Edinburgh remains a great city to be enjoyed by all!

Decision making

To further facilitate continued decision making, formal meetings such as the Development Management Sub-Committee, have also had to adapt. Since May, to date, the DM Sub-Committee has met virtually on eleven occasions and worked on through their summer recess period to do so. Committee members embraced a new way of working and consequently, have made 82 decisions over the period which have included several major applications such as, the Wave Garden at the former Craigpark Quarry site.

Once again, we are proud to highlight that as a service, we have been doing our very best to maintain an effective planning service.

Lessons moving forward

Moving forward, we are keen to embrace this new way of working. Given the unlikely return to the ‘old way of working’, we are looking forward to being able to continue to deliver the planning service in collaboration with you.

Reflecting over these past months we have uncovered some new challenges and, lessons have been learned. As a result of Covid-19, three key lessons we have encountered which we now realise have a significant impact on the continued operation of the service:

• Rapid change and adaptation were required in response to lockdown. This ignited a shift in the attitudes towards change in the service. We used to be relatively slow to change established ways of working however, seven months on, change through trialling and embracing innovative ways of delivering an effective service is now our focus.

• We recognise the service would not have been able to continue to operate without embracing new digital ways of working. Internally, we now have a team continually investigating and implementing new digital platforms to help deliver an efficient service.

• Consideration for the well-being of our staff, our consultees, our customers and, our communities. Our appreciation for well-being has adapted as lockdown measures encourage us all to work from home. The Planning Authority’s top priority is well-being and we are dedicated to implementing measures, through our newly established well-being team, to ensure we do what we can to protect our health well-being.

For your information

There have been changes to the Authority’s Scheme of Delegation.

The Scheme of Delegation to Officers sets out the powers delegated by the City of Edinburgh Council to officers, under the Local Government (Scotland) Act 1973. In response to the COVID-19 pandemic, and under emergency provisions, the Council’s Leadership Advisory Panel agreed temporary amendments to the Scheme of Delegation on 31 March 2020. These temporary amendments expired on 1 September 2020 and the new Scheme of Delegation comes into force on 1 November 2020.

To conclude

In conclusion, once again we thank-you for your co-operation during this period. None of the achievements mentioned above would have been possible without everyone’s input and willingness to ‘make it work’. We look forward to continuing to work with you in this ‘new normal’ and, striving to deliver an excellent planning service.

Thank you.