We recently updated two of our customer service charters. These refreshed charters set out the service we aim to provide and what happens at different stages of the planning process.
An upgrade of Planning and Building Standards systems is planned for the period from Monday 8 August – Friday 12 August.
The upgrade will result in a number of improvements including security fixes, enhanced accessibility, an online measuring tool, and will add Local Review Body information.
The process to upgrade our systems will have an impact on the delivery of the service and the Planning and Building Standards Portal, which includes the Building Standards Register, will be unavailable during this time.
The weekly list of planning applications will not be issued on the week beginning Monday 8 August and you will be unable to view and comment on applications.
Relevant applications will have additional time added for comments to be made to take account of the downtime.
Arrangements are being put in place to ensure information will be available for the forthcoming Local Review Body and Development Management Sub Committees.
During this time, you will be unable to view enforcement cases or the enforcement register. Enforcement enquires can still be made using the online form.
Planning and building warrant applications can continue to be submitted online through eDevelopment.
We recently published an updated Planning Enforcement Charter which explains the Council’s approach to investigating potential breaches of planning control. The enforcement charter is updated every two years and was recently reviewed by Committee in early December to outline the key changes.
The Charter provides useful information on what a breach of planning control is, how to report potential breaches to the Council, how we will carry out investigations, and what the possible outcomes of an investigation might be. The Charter also explains that the purpose of planning enforcement is to try and resolve breaches and mitigate any harm being caused, however, if a breach cannot be resolved through negotiation the Council may take formal action and in the most serious cases this can lead to fines or prosecution. The enforcement investigation process is summarised in the flowchart below.
Members of the public have an important role in bringing potential breaches to our attention and this is reflected in the high number of enquiries we receive each year. When reporting a potential breach it is important to provide as much information as possible. This can include copies of any relevant photographs and should include a description of how you are affected by the breach – your identity will not be disclosed during the course an investigation.
As explained in the Charter, it may not be proportionate or necessary to pursue minor breaches where there are no unacceptable impacts, and enquiries which involve listed buildings and conservation areas, short term lets, protected trees and serious harm to residential amenity will be a priority for the enforcement team.
We hope you find the Charter useful and informative. Further information on how to report a potential breach is available on the Council website and you can view enforcement enquiry records via the planning portal.
To visit our planning and building standards charters, please click here.
Planning Edinburgh 
You must be logged in to post a comment.