A new way to pay for Planning Applications & Building Warrants

Over the last 7 months, we have spent time putting systems and strategies in place in order to simplify and improve our services so we can continue to provide an excellent service to the city. Along with a lot of the Council, both the Planning & Building Standards services are currently working from home. We have previously blogged about the challenges this has presented and how as we continue to develop, we look at ways to work effectively in this new, remote environment.

This week marks a milestone in these efforts, as we launch a new & easier way to pay online for Planning Applications & Building Warrants.

Planning Applications must still be submitted using eplanning.scot, and you can still pay via this system when you submit. But for those applicants or agents who need to make an additional payment, or for applicants who may wish to pay after their agent has submitted, you can now pay for your planning application online

Similarly, Building Warrants must still be submitted using eBuildingStandards.scot, and you can still pay via this system when you submit. However you can now make a payment post submission where the original fee was either incorrect or if you need to extend the period of validity. Make sure you are paying the correct amount by checking the Building Standards Scale of Fees.

The payment system is safe, secure and easy to use, using gov.pay software that you may already be familiar with. It is available 24/7 from anywhere that has internet, including your smart phone.

A step-by-step guide to using it;

Step 1.

You will need the following;

Your Planning Application number (for example, 20/03230/FUL)

Your Scottish Government reference (for example, 100290191-001)

You will also need to select whether you are the applicant, or the agent. The above information will be on any correspondence from us or your agent should provide it.

Step 2.

You will need to enter the address of your planning application. If your application does not yet have a postal address, enter your Site description (for example, “Land 200m to the North of 123 Edinburgh Street” – this will be on any correspondence you have from us). You must enter at least a Street name & Town.

Step 3.

Enter your contact details, and the amount that you need to pay. The amount you need to pay may be on a letter from us, or if you are an applicant, your agent should advise you. You can always refer to our fees list on our website.

Step 4

You will then be taken to the ‘Enter card details’ page where you can securely enter your card details, much like online shopping or other payment pages. We accept Visa or Maestro, and require the usual card details (Card Number, Expiry Date, Name on card, Card Security Code, Billing Address & Contact Details for your receipt.)

Please note – you can pay for Planning applications, Certificates of Lawfulness & Advertisement Consents. For Building Standards you can pay for Building Warrants, Amendments to Building Warrants & Extensions to Building Warrants. At this point we cannot accept online payment for Planning Pre-application advice.

All done!

We will then pick up your payment and process your application from there.    

Follow this blog for further updates as we continue to make service improvements & adapt to challenges and opportunities.

Planning and Building Standards Service COVID -19 Update (23 April 2020)

We are adapting our service so that we can support communities and businesses across Edinburgh through this difficult time. Our aim is to boost online public input to planning processes so that we can make and issue decisions which will both help with a swift recovery and a positive future for the city.  

To do this we have introduced ways for people to stay informed and comment on planning proposals despite the coronavirus lockdown.

We are now:

  • Starting our publication of applications that we have received since the lockdown commenced in March.
  • Issuing neighbour notification letters by post, with the planning portal open for comments to be made on applications.

Due to the closure of our offices we are still unable to receive any paper applications or letters of representation. Online applications are being accepted/validated, online representations are being accepted and, where appropriate, delegated decisions are being issued.

We are able to do this following the Coronavirus (Scotland) Act, which alters how we can publicise the applications we have received.

Paragraph 9(2) of Schedule 6, Part 3 of the Coronavirus (Scotland) Act 2020 makes provision for us not to physically publish weekly lists of planning and related applications and make these available for inspection at our principal office and public libraries or physically post site notices for all planning and related applications on the basis that doing so:

  • May give rise to a significant risk of the transmission of coronavirus, or
  • is likely to be ineffective or inappropriate due to action taken in order to control the incidence or transmission of coronavirus.

Instead we will make copies of these documents available on the Council’s Planning and Building Standards on-line services, in accordance with paragraph 9 (3) of Schedule 6, Part 3 to the Coronavirus (Scotland) Act 2020. This process will start with the weekly list of 27 April 2020.

Further information on our services during the coronavirus lockdown is available on the Council website.

Please sign up to the Planning Edinburgh blog to keep up to date with changes to our service and how we are planning for the future Edinburgh through City Plan 2030 and the City Mobility Plan. 

Planning and Building Standards Service COVID -19 Update (9 April 2020)

Since our last update, there have been a couple of developments at the national level:

  • A letter from planning minister Kevin Stewart MSP and the Scottish Government Chief Planner was published on 3 April. The letter highlights the important role that planning has within and beyond the current emergency, and sets out some temporary measures to help the planning system continue to function during this period.
  • The Coronavirus (Scotland) Act came into being, when the Bill received Royal Assent on 6 April. Our previous update highlights the key points for planning.

We are now working to put into practice several changes which arise from these measures. We will provide an update on what this means for our service soon. In the meantime, we are still able to receive and work on applications, taking account of the measures we announced in late March. Our website provides details of our current service.

If you haven’t done so already, please sign up by email to be notified as soon as we publish new blogs. This is the main place we will be providing updates as we review our service on a regular basis.

 

Planning and Building Standards Service COVID -19 Update (19 March 2020 edit)

Staff in the Planning and Building Standards service are currently working from the office and home as appropriate and will continue to progress applications, warrants and enforcement cases. However, working practices will need to be adapted due to the current COVID -19 situation.

There will be no attendance at events and only essential external and internal meetings are taking place. Site visits are under review, and the reliance on other businesses to publish adverts and deliver neighbour notifications could impact on the service. We are working to find solutions should this become an issue.

We also expect our capacity to be impacted due to staff shortages so please bear with us.  The teams will be doing their best to keep applications and warrants moving under the circumstances. To assist in this, we have made the following changes:

Further information is available here.  We will keep these and other changes under review, and keep you up to date as our service adapts.

In terms of official Council committee business, the recess period will begin from Friday 20 March and will last until 27 April. All committees are suspended during this period. The Local Review Body meeting scheduled for 25 March will take place, but members of the public are encouraged not to attend to minimise the risk of spreading the virus. We are currently exploring alternative ways of working to maintain as much of the service as possible.

The response to the current situation is evolving rapidly and we will endeavour to update information as the situation changes, whilst ensuring the welfare of staff and trying to maintain business continuity for our customers.  You can see how you can help the Council to protect the city’s most vulnerable citizens and how we are aiming to provide core services here.

UPDATE 19 March 2020 – In addition to the above, we have taken the decision to suspend our Pre-Application Service to allow us to concentrate our efforts on processing and determining current applications and enforcement cases. We apologise for the inconvenience this may cause, but with a depleted staff and a focus on ensuring front line services are maintained, this has been a necessity.

Planning and Building Standards Customer Update

On 30 July, we submitted our latest Planning Performance Framework (PPF) to the Scottish Government. It includes an account of the work done by the Planning Service from April 2018 to March 2019 to improve performance and deliver a high quality planning service and case studies structured around four headings – Outcomes, Service and Engagement, Governance and Continuous Improvement. It also includes statistical information on our performance.

The PPF is used by the Scottish Government to assess the performance of all planning authorities against a standard set of performance markers. You can view the Planning Performance Framework 2018 -2019 on our website.

As part of ongoing customer improvements within Building Standards, we have begun a programme of one-to-one sessions with developers to discuss issues in detail. Newsletters are also being sent out every three months to provide updates and a Stakeholder Panel has been set up to feed ideas for ongoing improvements back into the service.

We are currently reviewing how we carry out Site Inspections.  We will be talking with developers to get views and ideas on proposed changes.

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Customer forum 2018

The Planning and Building Standards Customer Forum is held every year and provides the opportunity for customers and Council officers to get together to discuss current issues.

This year’s forum will take place on Tuesday 10 September from 2pm – 4pm in the Main Council Chambers.

For those of you who haven’t attended before, this event takes the form of presentations and group discussions. We hope a wide range of customers will attend the forum to hear about the changes and improvements put in place in the past year, share views on the service we provide and discuss the ways in which we provide information to customers.

If you would like to come along to the forum, please email planning.servicedelivery@edinburgh.gov.uk with your details as soon as possible and by 3 September at the latest.  Please indicate in your response which customer type best describes you:

  • Community Council or Group
  • Building Standards Applicant/Agent
  • Planning Applicant/Agent
  • Other – please specify

We have space for up to 100 attendees and tea/coffee will be provided. We look forward to seeing you there.