An upgrade of Planning and Building Standards systems is planned for the period from Monday 8 August – Friday 12 August.
The upgrade will result in a number of improvements including security fixes, enhanced accessibility, an online measuring tool, and will add Local Review Body information.
The process to upgrade our systems will have an impact on the delivery of the service and the Planning and Building Standards Portal, which includes the Building Standards Register, will be unavailable during this time.
Over the last 7 months, we have spent time putting systems and strategies in place in order to simplify and improve our services so we can continue to provide an excellent service to the city. Along with a lot of the Council, both the Planning & Building Standards services are currently working from home. We have previously blogged about the challenges this has presented and how as we continue to develop, we look at ways to work effectively in this new, remote environment.
This week marks a milestone in these efforts, as we launch a new & easier way to pay online for Planning Applications & Building Warrants.
Planning Applications must still be submitted using eplanning.scot, and you can still pay via this system when you submit. But for those applicants or agents who need to make an additional payment, or for applicants who may wish to pay after their agent has submitted, you can now pay for your planning application online
Similarly, Building Warrants must still be submitted using eBuildingStandards.scot, and you can still pay via this system when you submit. However you can now make a payment post submission where the original fee was either incorrect or if you need to extend the period of validity. Make sure you are paying the correct amount by checking the Building Standards Scale of Fees.
The payment system is safe, secure and easy to use, using gov.pay software that you may already be familiar with. It is available 24/7 from anywhere that has internet, including your smart phone.
A step-by-step guide to using it;
You will need the following;
Your Planning Application number (for example, 20/03230/FUL)
Your Scottish Government reference (for example, 100290191-001)
You will also need to select whether you are the applicant, or the agent. The above information will be on any correspondence from us or your agent should provide it.
You will need to enter the address of your planning application. If your application does not yet have a postal address, enter your Site description (for example, “Land 200m to the North of 123 Edinburgh Street” – this will be on any correspondence you have from us). You must enter at least a Street name & Town.
Enter your contact details, and the amount that you need to pay. The amount you need to pay may be on a letter from us, or if you are an applicant, your agent should advise you. You can always refer to our fees list on our website.
You will then be taken to the ‘Enter card details’ page where you can securely enter your card details, much like online shopping or other payment pages. We accept Visa or Maestro, and require the usual card details (Card Number, Expiry Date, Name on card, Card Security Code, Billing Address & Contact Details for your receipt.)
Please note – you can pay for Planning applications, Certificates of Lawfulness & Advertisement Consents. For Building Standards you can pay for Building Warrants, Amendments to Building Warrants & Extensions to Building Warrants. At this point we cannot accept online payment for Planning Pre-application advice.
We will then pick up your payment and process your application from there.
Follow this blog for further updates as we continue to make service improvements & adapt to challenges and opportunities.
As a follow up to our previous blog post, we can confirm that the Planning and Building Standards systems upgrade will commence on Thursday 1 November with completion expected on Wednesday 7 November.
As a reminder, the upgrade will impact on the delivery of the service and the planning and building standards portal will be unavailable during this time. The weekly list of planning applications will not be issued and you will be unable to view and comment on applications.
The Development Management Sub Committee scheduled for 7 November has been cancelled. All outstanding items of business will be dealt with at subsequent meetings. The Local Review Body meeting will continue as planned on 14 November.
When the systems are back online, the weekly list of planning applications will include newly submitted applications and decisions. Decisions will not be issued during the period of downtime.
Additional time will be given to comment on applications affected by the downtime.
The internal systems we use to manage applications will also be unavailable which means staff will have no access to planning and building standards records.
The upgrade will have no effect on the national eDevelopment Portal and planning and building warrant applications can continue to be submitted in this way. However, we would ask you not to submit new applications during the downtime as they will not be registered which could create a backlog that leads to delays in processing.
You can keep up to date by following us on Twitter @planningedin or subscribing to the Blog.
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