You’re invited to share feedback on your recent experience with Edinburgh as a planning authority.
The National Customer and Stakeholder Satisfaction Survey is live from Monday 18 November for 3 weeks. It is being undertaken by the National Planning Improvement Team in the Improvement Service.
You can find the survey here.
The survey is intended to be filled out by all users of planning authorities in Scotland to collect your views on the service you have received.
This is your opportunity to say what is working and where improvements could be made.
It should only take a few moments of your time, it is completely anonymous, and all your responses help planning authorities improve their offer to you.
The National Planning Improvement Team will publish the results of the survey at the beginning of 2025 and each planning authority will be provided with a breakdown for their area.
The Survey will be an annual survey undertaken by the National Planning Improvement Team in the Improvement Service. This survey is intended to be filled out by all users of the Planning Authorities in Scotland to collect views on the service received.
This is your opportunity to say what is working and where improvements can be made in Planning at the City of Edinburgh Council.
Planning Edinburgh 
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