You may have already noticed that the planning and building standards portal is now back online.
The upgrade has resulted in a number of improvements for us in-house in how we handle planning and building warrant applications. The upgrade has also resulted in a number of improvements to the public portal, including:
- Documents can be bulk downloaded
- Draft comments will be retained after a time out
- Comments can be spellchecked
- Social media integration means you can easily share comments and applications via email or Twitter
- Email addresses are checked to ensure they are valid before registering for the portal
- Uncommon email domains are now supported – for example, .house
- You will be able to track notifications of map searches
- New links to ePlanning and eBuildingStandards are included for the submission of applications
In terms of how customers submit planning and building warrants, improvements include:
- A ‘Client to Pay’ option for ePlanning and eBuildingstandards means agents can submit the application form without payment, and their client will receive an email with the eDevelopment reference number and telephone details for them to make the payment
- For Building Standards, drawing numbers, revision numbers and document descriptions will be uploaded into our system as input by the agent/customer
Planning applications effected by the downtime will have additional time added to allow for public comments. For users who wish to check the expiry date for public comments on an application, this can be viewed in the “Important Dates” tab.
Whilst much of the upgrade was about providing greater stability in our systems and improving how we manage planning and building standards applications, we hope that you find the ‘user experience’ has been greatly improved in the process.
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