On 31 July we submitted our ninth Planning Performance Framework to Scottish Government.
Since 2012, all Scottish planning authorities have prepared an annual PPF – they’re used by Scottish Government to gauge how a planning authority’s performing against a national toolkit of statistical and quality measures.
PPF 2019-2020 reviews the activity and performance of the Council’s Planning service between April 2019 and March 2020. It looks at the quality of outcomes on the ground, how well we’ve engaged customers and communities, our governance arrangements and how we’re embedding a culture of continuous improvement.
Fourteen case studies are highlighted, including: ‘Choices’ – City Plan 2030’s main issues report; the conversion of the former House of Fraser store on Princes Street to the Johnnie Walker Experience; the Granton Waterfront Development Framework; the Edinburgh Biodiversity Action Plan; and our new paid-for pre-application advice service.
The Covid-19 pandemic and its effect on how we deliver our service impacted right at the end of this year’s PPF period but it’s sure to feature heavily in next year’s submission.
On 30 July, we submitted our latest Planning Performance Framework (PPF) to the Scottish Government. It includes an account of the work done by the Planning Service from April 2018 to March 2019 to improve performance and deliver a high quality planning service and case studies structured around four headings – Outcomes, Service and Engagement, Governance and Continuous Improvement. It also includes statistical information on our performance.
The PPF is used by the Scottish Government to assess the performance of all planning authorities against a standard set of performance markers. You can view the Planning Performance Framework 2018 -2019 on our website.
As part of ongoing customer improvements within Building Standards, we have begun a programme of one-to-one sessions with developers to discuss issues in detail. Newsletters are also being sent out every three months to provide updates and a Stakeholder Panel has been set up to feed ideas for ongoing improvements back into the service.
We are currently reviewing how we carry out Site Inspections. We will be talking with developers to get views and ideas on proposed changes.
The Planning and Building Standards Customer Forum is held every year and provides the opportunity for customers and Council officers to get together to discuss current issues.
This year’s forum will take place on Tuesday 10 September from 2pm – 4pm in the Main Council Chambers.
For those of you who haven’t attended before, this event takes the form of presentations and group discussions. We hope a wide range of customers will attend the forum to hear about the changes and improvements put in place in the past year, share views on the service we provide and discuss the ways in which we provide information to customers.
If you would like to come along to the forum, please email firstname.lastname@example.org with your details as soon as possible and by 3 September at the latest. Please indicate in your response which customer type best describes you:
Community Council or Group
Building Standards Applicant/Agent
Other – please specify
We have space for up to 100 attendees and tea/coffee will be provided. We look forward to seeing you there.