Pre-application planning advice

A large part of our work involves giving pre-application advice on a wide range of planning proposals. To help us make better use of our resources, we’re changing what we provide pre-application advice on.

Changes to pre-application advice

The Planning and Building Standards Customer Service Charter approved by Planning Committee in December last year sets out the level of service you should expect.

Pre-application advice for major developments will continue to be handled by the relevant area team. For other pre-application advice, the charter states:

  • Pre-application advice will normally be restricted to large, unusual or contentious cases or on smaller complex cases where policies or guidance are open to interpretation
  • We will generally not give advice on the following types of development as we have guidance online
    • householder development
    • windows
    • driveways
    • straightforward change of uses
    • adverts
  • When asking for advice, you should use the pre-application advice form to ensure we get all the information we need
  • We will send the enquiry to the relevant area team who will decide if a meeting is necessary
  • We will advise you to where to find information online
  • We will provide a formal response for more complex proposals
  • We aim to respond within 10 working days
  • We advise on the use of professional agents to assess if permission is needed and to make the appropriate application/s

Our helpdesk planner at the Planning and Building Standards reception area (9am-1pm) can offer general planning guidance but is unable to give pre-application advice. For more detailed advice you can send us a pre-application form if it meets the above criteria.

How we deal with requests for pre-application advice is part of a number of changes we’re introducing and we’ll keep you informed on the blog as these happen.

Planning and pre-application advice
Planning and pre-application advice

Penrose makes plans

Penrose the bear
Penrose Trelawney Rumble-Tum Me-Handsome Bear

If you go down to the Planning service today, you might get a big surprise – Penrose the bear is coming to see the Head of Planning and the team! And who you may ask is Penrose Trelawney Rumble-Tum Me-Handsome Bear, or Penrose for short? Well, he is a bear living in a house on Honeycomb Lane in Bearside, Edinbearugh. He wants to make sure that his home, which is a listed building and has a hole in the roof, is mended and looked after.

Penrose, who is only 3 and half teddy bear high, goes with Sarah Jane (the head of this unusual family of animals) to visit the Planning service for advice on their plan to open a dancing school, using the house’s conservatory. But will Penrose get Planning permission? What will he say to the Development Management committee to make them say “yes” to a bearillant idea? To find out, simply head to the Black Diamond Radio website and listen to the full story.