World Heritage and Conservation Areas – The Meadows Festival 4 & 5 June 2016

This year we’ll have a stall at the Meadows Festival to kick-start consultation on both the Old Town and the New Town Conservation Area Character Appraisals.  We’ll be there both days and will be keen to get your views on recent developments in these parts of the City.

The Meadows
The Meadows

We will keep you informed of progress and about opportunities to get involved in both the Old and New Towns World Heritage Site Management Plan and the Conservation Area Character Appraisal reviews on the blog and on Twitter @planningedin

Hopefully the sun will be shining and we see you there!

Planning and Building Standards – customer engagement

In June this year the Planning Committee approved a draft customer engagement strategy which explains how we intend to engage and communicate with all of our customers.  We are also proposing changes to our customer charter.  This sets out the level of service you should expect from us.

These changes are due to a number of factors such as increasing demand, how our customers access the service and how we can continue to improve performance.

We have two short surveys on the draft engagement strategy and our revised customer service charter and would appreciate your views on both. The consultation will close on 28 September 2015.