Tip 1: give us your and your clients’ email addresses
We’ll e-mail you any correspondence to speed up the process. Please make sure the e-mail address you provide is current, legible and spelled correctly.
Tip 2: how to get a 10% discount
If you provide a certificate of design, the fee will be reduced by around 10%. Please make sure you submit the correct fee.
Tip 3: how to get another 3% discount
If you tell us on your application form that you will submit a certificate of construction, you’ll get around a 3% reduction on your fees. You must submit the correct certificate on completion. If you don’t, we won’t accept your submission until we receive the full fee (without the 3% reduction).
Tip 4: stick to the nine month deadline
If you do not provide all the information we need to approve your warrant within nine months of the first technical response, we may refuse it.
Tip 5: completion certification
Make sure you supply all the documents and certificates which we outlined on the guidance when we issued your building warrant.
Tip 6: completion certificates for approved building warrants
Don’t send us completion certificates if your building warrant is not approved – we won’t process them.
We’re making marked progress with our service improvements – so far, this quarter, our team has issued first reports within 20 working days for 98% of building warrant applications. 70% of building warrants are being granted within 10 days of satisfactory revised information being submitted. Across the city, we’ve also approved £206 million of construction work since the start of 2019.
We’re committed to reducing response and processing times further. But we need your help – here are some simple things that agents and applicants don’t always do – this slows down the time it takes us to process your applications:
Paper plans still needed for approved works?
Following on from your feedback, we will no longer ask you to provide paper plans prior to us granting your electronic building warrant.
However, until we have fully developed our mobile solution, we do still need you to make available paper copies of the approved floor plans, elevations and specification for site inspections. Please make sure you have them ready for our surveyors when they come on site – they may not be able to inspect your works if you don’t.
Three simple things to help us process revised drawings more quickly
We can speed up your revised application if you:
provide a covering letter which clarifies your answer to each of the comments raised on the building warrant report
and highlight and state on the drawings and specification where you have made the amendments
when submitting plans online, make sure your drawings/support documents are correctly labelled and uploaded in correct orientation.
CCNP and notifications
We issue construction compliance and notification plans (CCNPs) with all building warrants. These specify stages of construction when you need to notify us to undertake an inspection. Please ensure these are made available to the contractor.
We’re committed to investing in people as is key to developing the building standards services which serves our great city. You might have noticed a few changes in our team in recent months.
In our recruitment drive, we promoted Daniel Henderson to team manager for the south-east team and welcomed three new assistant building surveyors – Audrey Vass, Daniel Peart and Stuart Young.
We’re also proud that, for the first time ever, we’ve given three young people the opportunity to start a great career as building standards surveyors through our new apprentice posts. Working in partnership with Heriot Watt University, Jessica Morris, Rebekah Mack and Daniel O’Hara will develop core skills at university while working on building warrant applications with our team as well as playing a key part in our service improvements.
Councillor Neil Gardiner, convener of the Council’s planning committee and development sub-committee, explained: “Investing in careers and development of our team underpins our commitment to becoming one of the top performing building standards verification services in Scotland.
“It also demonstrates our commitment to facilitating Edinburgh’s successful economic and infrastructure growth.”
We’re in the process of making some big improvements in our building standards service to speed up building warrant timescales and to improve the customer experience.
We’re looking for talent at all levels to play a key part in these improvements. You might be a leader who’s keen to make a difference or you’re newly trained in a relevant field. Or you may be looking to apply your experience in surveying, construction, project management, architecture or the trades to a different area of work. We’re particularly keen to recruit people who have transferable experience in service design, IT systems development, customer service excellence and developing teams. You can also read about the work of the service, the people who work there and the jobs they do.Closing date for applications is 16 September 2018.
To help keep everyone up to date with our developments, we now have a “news page” on the Council website for updates on the changes. We’ll also post some blogs as this moves forward.
What we can say, is that the new posts and changes in the service are a great opportunity to get involved in Edinburgh’s growth and development, working in partnership with our planning team.