From 24 August 2016 building warrant applications can be submitted using the new national eBuilding Standards online service. This will allow building warrants and other related forms, such as amendment to warrants, start of work notices and completion certificates to be submitted electronically using this new service.
The new site will have a number of benefits, making the process of submitting applications simple, saving applicants and agents time and money whilst allowing us to start considering applications sooner.
From 24 August both ePlanning and eBuilding Standards will be accessed through the eDevelopment.scot home page – a new Scotland wide service. With a single login for both planning and build standards applications this will make accessing and submitting applications even easier. The service will also have the added benefit of allowing a number of users to work together, sharing plans online in a single application.
The service available on the Council’s existing Building Warrant website will be replaced by the new eDevelopment service. Over the next few weeks there will be changes to the existing service in preparation for the switch over. Our website has more details on how this change will be managed.
So for now, we’d recommend bookmarking the new site and putting the date in the diary.
We’ll provide reminders and updates through the blog and Twitter as we get nearer to the launch date.
On 3 December 2015 the Planning Committee approved a new Customer Service Charter for Planning and Building Standards. This sets out the level of service you should expect from us and out how we will handle general enquiries.
As part of this, from Monday 14 December 2015, the helpdesk service we provide will change with the new opening times of 9:00am – 1:00pm Monday to Friday.
Our general reception area will still be open from 8:30am – 5:00pm Monday to Friday, if you want to come in to view plans using the PC terminals, submit applications or a comment on an application. The helpdesk will be closed over the Christmas and New Year period, reopening on 5 January 2016.
We’re making these changes for a number of reasons including the Council’s ‘channel shift’ process which encourages the greater use of online information and transactions. Making this change also gives planning and building standards officers more time to deal with applications.
Save time. Do it online
To support this change there are already a number of ways you can get planning and building standards information. This includes:
Right now we’re working to improve our online information, making it easier for you to get the advice and guidance you need. This will include using more online maps for mobile devices, improving public access (the planning portal) by improving its functionality and making it work better on mobile devices.
Next year we’ll also see the launch of eDevelopment.scot the new single landing page where users can access ePlanning and eBuilding Standards for the submission of applications.