The Planning Service is continuing to adapt the way it works to support communities and businesses in this difficult time. We are pleased to announce that from Monday 4 May 2020 we are re-starting our pre-application advice service.
Pre-Application Advice Service
We want to ensure the planning system plays its part in assisting with a swift recovery for the city and we see our very successful pre-application advice service as an important part of the measures we are taking forward. However, it is important to recognise that we are working in a new and very different environment with officers working from home and site visits on hold. The service people will receive will still aim to be as helpful as possible but there will be some limitations:
- When you submit your pre-application request, we will assess whether it is reasonable to deliver advice on the project from a home based environment. If the request includes a listed building for instance, we may be unable to advise without a site visit. We would therefore have to put that request on hold until we are able to resume site visits.
- Where necessary, meetings with relevant officers will be arranged but they will be via Skype or Microsoft Teams so it is important you have that software to be able to engage in video conferencing.
- Finally, we will be unable to take telephone payments so BACS transfer will be the only way you can pay for the pre-application advice. Details can be found in our Customer Service Guide
Developer Pre-Application Consultations
Separately, the Scottish Government has provided planning guidance on pre-application consultations for public events. This is temporary guidance, linked to the regulations that came into force on 24 April 2020 and suspends the requirement for a physical public event at this time. Prospective applicants are expected to replace this requirement with alternative consultation measures instead, using web based approaches.
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