Building Standards: Improving our services – what you can do to help

We’re making marked progress with our service improvements – so far, this quarter, our team has issued first reports within 20 working days for 98% of building warrant applications. 70% of building warrants are being granted within 10 days of satisfactory revised information being submitted. Across the city, we’ve also approved £206 million of construction work since the start of 2019.

We’re committed to reducing response and processing times further. But we need your help – here are some simple things that agents and applicants don’t always do – this slows down the time it takes us to process your applications:

Paper plans still needed for approved works?

Following on from your feedback, we will no longer ask you to provide paper plans prior to us granting your electronic building warrant.

However, until we have fully developed our mobile solution, we do still need you to make available paper copies of the approved floor plans, elevations and specification for site inspections. Please make sure you have them ready for our surveyors when they come on site – they may not be able to inspect your works if you don’t.

Three simple things to help us process revised drawings more quickly

We can speed up your revised application if you:

  • provide a covering letter which clarifies your answer to each of the comments raised on the building warrant report
  • and highlight and state on the drawings and specification where you have made the amendments
  • when submitting plans online, make sure your drawings/support documents are correctly labelled and uploaded in correct orientation.

CCNP and notifications

We issue construction compliance and notification plans (CCNPs) with all building warrants. These specify stages of construction when you need to notify us to undertake an inspection. Please ensure these are made available to the contractor.

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